Concert Hospitality for Craig David & Rita Ora

Don't forget to book your Concert Hospitality tickets for Craig David & Rita Ora on Friday 31st August 2018.

Enjoy the VIP Experience from only £96 per person. Limited tickets are available so book early to avoid disappointment! Subject to terms and conditions, which can be found below.

To book or for more information email ellie@kenteventcentre.co.uk or call 01622 633069.

Included in the package:

  • Private indoor hospitality area
  • Private access to showground and VIP parking
  • Early access into the concert arena
  • Golden Circle concert ticket
  • Complimentary drink on arrival
  • 2 course hot and cold buffet
  • Private washroom facilities
  • Cash bar with post and during event access

Price: £156 per person incl VAT

Event Craig David

Upgrade to Hospitality

If you have already purchased concert tickets you can upgrade to Hospitality from £96 per person.

FAQs

Where can I find information?

All information can be found within our FAQ's.

Important information will be published on the Kent Event Centre website www.kenteventcentre.co.uk/news

This Frequently Asked Questions section will be regularly updated. We advise that you look at this page to remind yourselves of all of the relevant information for the concert prior to travelling and to ensure you enjoy your evening.

What are the timings of the concert?

3.00pm Car Parks open (please note there is no vehicular access to the Kent Event Centre before 3pm)

4.00pm Arena Gates Open

From 5.15pm Samantha Harvey

From 6.00pm Bobii Lewis

From 7.15pm Rita Ora

From 8.45pm Craig David

Approx. 10.30pm Concert Ends

Stage times subject to change!

What do I bring?

- Ticket (s)/Wristband (s) (Please put the wristbands on before you get to the concert)

- Valid ID

- Wear Comfortable shoes (remember this is an outdoor event)

- Appropriate clothing for all weather

- Medical info if you have any medical conditions

- Cash/Card

Will there be a box office collection point on the day?

On the day there will be a box office at the entry point from Blue Car Park at the Eastern side of the arena. This will open from 3pm onwards. Any tickets/wristbands that have been purchased in advance and not received can be picked up from the Eastern box office.

Tickets which are left for collection will be available to pick up from the box office located on the Eastern side of the arena (blue car park). Anyone collecting tickets will need to ensure they bring proof of ID

Do children need to be accompanied by an adult?

All children under 16 years old must be accompanied by an adult at all times.

How many people is the concert for?

Approximately 10,000

Will we get a refund if it rains?

The concert will not be cancelled if it rains. Please note tickets are non-refundable.

Is there a Hospitality area?

Yes, the hospitality packages can be purchased in advance, the package includes a golden circle ticket, arrival drink, two course buffet meal, VIP Parking, fast-track entry and access to private room, bar and facilities. For more details on hospitality call 01622 633069 or email ellie@kenteventcentre.co.uk. If you have already purchased a ticket, there are also options to UPGRADE to Hospitality, please call or email for further info.

Travelling to the concert

Setting off

The concert is being held at the Kent Event Centre, Kent Showground, please use the main showground gate Sat Nav ME14 3JF

What time will the gates be open for the concert?

3.00pm Car Park open

4.00pm Gates Opens

Which gate do we use on the day of the concert?

All concert-goers arriving in a vehicle and wishing to park for the duration of the concert will be directed towards the main showground gate Sat Nav ME14 3JF

Public Drop Offs/Pick Ups ONLY

The public drop off and pick-up area is also via the main gate in the Blue car park, situated off the A249.

Drivers will be allowed to drive in to drop passengers off but will not be permitted to stay on site.

Concert goers will then be directed into the concert on foot. Please follow the directions of our stewards when crossing over the foot bridge into the showground, we want to ensure all guests are safe.

You will follow the same pedestrian route back to the pick up area after the show.

Taxis

Taxis will also access via the A249 and will be permitted to enter the Showground at Gate 6 via Scragged Oak Road to drop off their passengers. Sat Nav ME14 3HB

Are you providing a shuttle bus or coach service?

This is being organised between the promoters and Arriva but not sure if a service will run yet. Please call 01636 555666 to find out more. However Chalkwell Coaches are running a service, see link for timings: http://www.chalkwell.co.uk/ind...

Can I arrive at the venue by foot?

We do not advise concert goers to arrive by foot, the A249 is a very busy and dangerous road. There will be no pick up or drop off points along the A249 so please do NOT get dropped off or picked up along this road. If any concert goers are arriving from the local villages (although not advised) please use the Jade’s Crossing at the bottom of the A249.

Can I arrive by Train?

The nearest train stations to the showground are Maidstone East, Maidstone West and Sittingbourne. Train operators will be operating their usual Friday service. Full service information can be found on the Trainline website: www.thetrainline.com

Parking at the Kent Event Centre

What are the parking facilities?

Parking will be on grass with parking marshals directing the traffic flow. For general parking and premium parking please use – Blue Car Park. Accessible parking will be in the Blue and Yellow parking area also. The drop off and pick up facility will be operating in the Blue Car Park.

Is there accessible parking and how close is it to the arena?

Yes, accessible parking will be available closer to the arena situated in the Blue and Yellow parking areas. Please show blue badges to car parking marshals on arrival to ease the flow of traffic.

How early can we park?

The car parks will be open to the public from 3pm. Vehicles arriving prior to 3pm will be turned away from the main gate and invited to return later. Anyone arriving between 3pm-4pm will, once parked, be held in the safe waiting areas outside the arena entrances until the arena gates open.

What time can we go into the arena?

4PM

Is there a parking charge?

Parking for the concert is free of charge, however concert goers can pre-book the Premium Parking via this linkhttps://www.eventbrite.co.uk/e.... Please note this is not compulsory.

Can I leave my car overnight at the Kent Event Centre?

No cars can be left at the showground overnight. The showground and concert organisers accept no liability for any vehicles left on site post-concert. Any vehicles left over night may be subject to towing.

What do I need to know during the Concert?

Where do I go when I arrive at the Kent Event Centre?

Once parked or dropped off in the designated areas, all event attendees will be advised and guided by the stewards/security on the day to a safe area to wait. The arena will open at 4pm

Is there a designated area for disabled concert-goers?

On arrival blue badge holders will be directed to the Blue or Yellow car park. Once gates open Accessible ticket holders ONLY will have a designated viewing area next to the stage. This is at level on the grass (not on a raised platform) but does have an unrestricted view of the stage.

Please note being a blue badge holder does not guarantee access to the disabled viewing area. This area is only for pre-purchased accessible ticket holders. Please report to the box office on arrival if you require further information.

Will there be first aid cover?

Yes. Med Event will be in attendance before, during and after the concert. Should you or anyone in your party require first aid, please notify the nearest steward/security person who will deal with your request. First aid points will be clearly signposted around the venue.

What do I do in an emergency?

There are stewards/security/first aiders and event staff all on duty at the concert, locate a member of staff for any emergencies, who will be able to assist or locate the correct assistance. If you need to contact the Police to report a non-emergency crime or need to provide information on a crime while onsite, please call 101. If a serious or life-threatening crime is being committed, please contact a member of staff immediately.

What do I do if I have lost a child/person onsite?

Please advise any member of the security and stewarding team and they will take it from there. Any lost children should contact a member of the security team who will be able to help locate parents/guardians.

Can we go in and out of the arena?

Routinely guests will not be allowed to leave and re-enter the concert arena unless in an emergency, however this will be determined on a case by case basis on the day.

Will there be concession stands?

There will be ample concessions for food and drink within the concert site. No food or drink can be brought into the arena, exceptions are baby food, food and drink required due to allergies/dietary requirements (but this must be supported with medical documentation) and one sealed bottle of water up to 500ml. Any alcohol purchased at any of the bars within the venue must be consumed onsite and not taken out of the designated venue area. In keeping with licensing laws, there will be a Challenge 25 Policy in place for all alcohol sales.

Will the concession stands cater for dietaries?

Yes, some catering concessions will provide for dietary needs.

Can we bring a picnic?

No food or drink is allowed to be brought into the concert arena. No glassware will be allowed.

Can we bring chairs and/or blankets?

All form of seating are prohibited, this includes deck chairs, canvas chairs, camping chairs, stools, and blankets

What is the concert arena like?

The concert is outdoors and will be located in the grounds of the Kent Event Centre. The terrain is grass and tarmac roadways.

What clothing should I wear?

Please come prepared if the forecast is for hot weather. Apply sunscreen especially to children. Wear a hat for shade. Suitable footwear is recommended for grass. Please be prepared for all weather conditions.

What lavatories will there be?

Designated male and female toilets will be provided and there will also be accessible toilets onsite.

Is photography allowed?

Only as normal usage of a personal camera or mobile phone. The unauthorised use of photographic equipment including the use of drones and other recording equipment is prohibited. No professional or long lens camera equipment. No i-pads and no go-pro are permitted. We want everyone to enjoy the concert – it’s a great show, so we’d encourage you to keep your phone in your pocket and enjoy the music!

What is the policy on umbrellas if it rains?

No umbrellas will be allowed as it blocks the view for the audience. If bad weather is forecast, further information before the concert will be provided on www.kenteventcentre.co.uk Concert goers are advised to visit BBC weather for the latest weather forecasts – https://www.bbc.co.uk/weather/...

Can we bring our dog?

No dogs other than assistance dogs will be permitted.

Can I get mobile phone coverage?

There will be limited telephone and broadband coverage.

Will there be cash machines onsite?

Credit/debit card payment facilities are in place however will run off 3G or 4G signal which will be limited due to the rural location of the site. We strongly recommend that you bring ample cash and do not rely on card payment.

Leaving after the concert

What time will the concert finish?

The concert is due to finish at approximately 10.30PM

How long will it take to get out of the arena?

Please take your time, no rushing or pushing when leaving the arena through the gates. The organisers may delay and ‘pulse’ people out of the concert arena to avoid car parks becoming over congested. This will be for your own wellbeing so please bear with us and follow the direction of the stewards and security.

Some priority out of the car parks will be given to the premium parking ticket holders

How long will it take to get out of the car parks?

We expect a delay to get out of the venue via car, this will be communicated through signs and car parking marshals on the night. Please bring provisions in the car in case of this egress and note medical, catering and toilet facilities will be provided in the car parks also. Concert goers with children are advised to bring adequate food and drink for the return journey. For those travelling by car it’s advised to bring a blanket and a pillow for the car journey home. Make sure your vehicle has sufficient fuel.

What are the conditions of entry?

Whilst you can have water and refreshments in your car, please note that security staff will enforce the following conditions of entry at the entrance to the concert arena.

When you enter the concert arena you may be subject to a personal search, and you will undergo a bag search, so if you can travel light without a bag that will be better.

The following items are prohibited in the concert arena, so please do not bring them with you, as they will be confiscated: -

· No bags over A4 in size

· No pre-purchased food and drink, no glass bottles, cans, or plastic bottles with the exception of one sealed bottle of water up to 500ml.

· If you have a medical condition which requires special dietary requirements, please bring a medical card or other proof of your condition

· No long lens cameras, i pads, go pros or selfie sticks

· No banners or posters over A3 in size

· No banners, posters, flags of political or religious nature or anything detrimental to Craig David or any support artist

· No weapons, no bladed or pointed items

· No drugs, legal-highs or illegal substances

· No aerosols, gas canisters or air horns

· No flares or fireworks

· No chairs, blankets, or seats

· No umbrellas (unless otherwise stated)

· No marker or laser pens

· Any restricted potentially harmful fluids

Essential Information on the day

You are allowed to bring food and drink to consume in the car parks and holding areas, you can also bring blankets in to the holding areas. You will not be able to bring food and drink in to the main arena which opens at 4pm. YOU CAN BRING ONE 500ML SEALED WATER BOTTLE.

If you bought tickets via Eventbrite you will need to exchange these for wristbands. This can be done at the box offices located at Entrance 1.

There are no cash point machines on site but merchandise and some food concessions will take debit or credit card payments.

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